Employee Assistance Program

Emotional Wellbeing Solutions (EWS) Your Employee Assistance Program

Administered by Optum®. EWS provides confidential counseling and support at no additional cost to you. You and your eligible dependents can get guidance and resources to help navigate small questions and big problems.

You can have up to eight face-to-face counseling sessions per issue, per year, at no cost to you.

How to Access Services

Visit liveandworkwell.com and enter company access code: Ingram
Call 866.374.6061

Support and Resources:

The EWS offers support and resources to help enhance all aspects of your well-being. If you or your eligible dependents have questions, your EWS benefit offers 24/7 confidential support for managing:

  • Anxiety and depression
  • Child and elder care support
  • Convenience services
  • Educational resources
  • Living with chronic conditions
  • Parenting and family issues
  • Relationship problems
  • Substance use

 How does it work?

You can call to speak with a specialist who provides consultation, risk screening, advocacy, referrals and educational or use the online services at liveandworkwell.com.

Counseling Services

Want to meet with a counselor in person or via virtual visits? You and your eligible dependents can receive up to eight (8) counseling visits per issue, at no additional cost, per year.

Financial coaching from experts

Take control of your finances with extensive online tools and resources. You can also access up to 60 minutes of consultation (provided in 30-minute increments) with a credentialed financial coach for each financial issue.

Self Care by AbleTo

Access self-care techniques, coping tools, meditations, and more at no additional cost. Explore tools that can work for you. Each week you’ll find personalized content that you can move through at your own pace to boost your emotional well-being and help you feel better.

To get started, visit liveandworkwell.com (access code Ingram) > Benefits & Services > select All Benefits > click Explore the self-care app. Once you’ve registered, download the AbleTo app to access Self Care on the go.

Substance Use Treatment

Connect with substance use recovery advocates 24/7 to receive support and a personalized recovery plan. Call the Substance Use Treatment Hotline 24/7 at 1-855-780-5955.

988 Suicide and Crisis Lifeline

If you or someone you know is having suicidal thoughts, call 988; available 24 hours per day, 7 days per week.